Privacy Policy

OGATA Online Department Store (hereinafter referred to as "the shop") considers the protection of personal information to be a social responsibility, and in order to ensure that our customers can use our website with peace of mind, we have established the following rules.


  1. Definition of personal information

The term "personal information" refers to information about an individual that can be used to identify that individual by name, date of birth, or other description contained in the information, as well as information that can be easily collated with other information to identify that individual.


  1. Collection of personal data

The shop may collect personal information from you when you purchase products or make enquiries. This information will be used only for the purpose for which it was collected, and only by lawful and fair means. The personal information the shop will collect is as follows: 

Full name


Telephone number

Email address


Shipping information

Transaction history and past order details

Information that can be used to identify a specific individual by combining the above.


  1. The use of personal information

The shop will only use your personal data for the following purposes: 

Confirmation and reference of your order

To confirm or refer to the delivery of goods

To reply to an enquiry.

To send information from our shop and our affiliated shops by e-mail, DM, etc.

The shop will not disclose or provide your personal information to any third party without your permission, except in the following cases:


When required by law, and when it is necessary to cooperate with a national agency, local government, or a party entrusted by either of the two to carry out the duties prescribed by law.

When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.

When it is necessary to confirm the identity of the customer, to confirm the billing address, or to conduct a credit check at the payment company.

In the case of exchange of personal data between affiliated companies of the company which operates this shop.


  1. Security management of personal data

In addition to the rational, organizational, physical, human and technical measures taken by the service provider to ensure the security of the personal information received from the customer, the shop strives to prevent the risk of unauthorized access to personal data, loss, alteration or leakage of personal information through appropriate handling in accordance with the relevant laws.


  1. Correction and deletion of personal information

If you wish to correct or delete your personal information, please contact us using the contact details below.

If you are a registered member, you may also correct your personal information through the "My Page" menu on this website.


  1. Use of COOKIES

In order to provide better service to our customers, the shop may use cookies, but this does not allow us to collect personally identifiable information and does not infringe on your privacy.

If you do not wish to accept cookies, please change your browser settings. 


*Cookies are pieces of information that are sent from the server computer to your browser and stored on your computer's hard disk.


  1. Use of SSL

For security purposes, when you enter your personal information, we use Secure Sockets Layer (SSL) technology to prevent this information from being intercepted, interfered with or tampered with.


*SSL is a function that encrypts information to prevent it from being intercepted, interfered with or tampered with. The use of SSL makes it possible to transmit information in a more secure manner.


  1. Contact information

For questions and enquiries, please contact us at the following email address


  1. Changes to our privacy policy

Changes to our privacy policy will be updated on this page.